Debenhams Plus takes your privacy seriously and takes every reasonable precaution to safeguard the personal information you supply to it. This on-line Privacy Statement is designed to tell you about how we will collect and use your personal information.
Debenhams Plus is the data controller of the website and is registered with UK Information Commissioner (registration number: Z 711752 X). In addition to these policies your personal data is protected in the UK by the Data Protection Act 1998. Under this Act we will only process any data we hold about you in a lawful and fair manner. We will keep your data securely to prevent unauthorised access by third parties. Your personal data may have to be disclosed if we are required to disclose it by law, or as a result of a lawful request by a governmental or law enforcement authority.
Debenhams Plus collect data from customers when they register and make a purchase online. We also gather data about our customers from their use of the website. We use this data to corroborate our customers' identity, process payments, manage orders including delivery, communicate with customers about orders, products, services and promotions. We also use this data to further develop this website to be of use to customers and to manage security. In addition, from time to time we may also market certain third party services through our site.
When you view this website by linking from another web page Debenhams Plus may store the name of that web page for the purposes of internal administration and analysis. In order to process your registration and enable management of this website, your personal information may be passed to third party service providers who may process your information on our behalf and under our control. We may share non-personal, anonymous, aggregate statistics (group) data about visitors to this website, use and other traffic patterns with connected, or third parties.
By using this website you agree that any successor operator of the Debenhams Plus business may use your personal information on the same basis as we do. We will not disclose your personal information to third parties except as outlined above or in the unlikely event that we are required to do so by court order or other legal requirement.
You may notify Debenhams Plus of any updates, amendments or corrections to your previously collected information by contacting us via the eMessage section on this website.
By registering with Debenhams Plus you consent to our processing your information for the following purposes:
Debenhams Plus occasionally hires other companies to provide limited services on its behalf, such as website hosting, packaging, mailing and delivering prizes, answering customer questions about products and services, and sending information about our products, special offers, and other services. We will only provide those companies the personal information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using that information for any other purpose. Where necessary we may pass information to other companies within our group of companies, business partners and successors in title to our business, or as otherwise permitted under the DPA.
Should you choose to accept an offer from a third party, we will pass your relevant personal information, including your name, postal address, credit/debit card number and any other required billing information to that specific third party.
Debenhams Plus may disclose information it has collected if required to do so by law, or in good faith if reasonably necessary to (1) comply with legal process, (2) respond to any claims, or (3) protect the rights, property or personal safety of Debenhams Plus, our customers, our suppliers or the public.
You may at any time deregister your subscription from Debenhams Plus by following the “unregister” link on this website or on any e-mail you may receive from Debenhams Plus.
Cookies are used to keep track of your current shopping session and enable you to proceed to checkout, to personalise your shopping experience and remember you when you return to visit this website and to compile statistical information about how visitors use our website. Cookies help us to provide you with a good shopping experience when you browse our website and allow you to make full use of the online shopping and personalised features available on our website.
A cookie is a piece of data stored by a website within your web browser, and then subsequently sent back to the same website by the browser. Cookies were designed to be a reliable way for websites to remember things that a browser had done there in the past, which can include having clicked particular buttons, logging in, or having read pages on that site previously.
You can remove cookies within your browser by clicking on "settings" or "options" and selecting "clear all browsing data" or "clear browser history". Make sure "delete" cookies is selected.
Please note this procedure will vary depending on your browser type.
You can disable cookies for your browser. This option is usually found in the "settings" section under "Privacy".
Please note – this may disable certain features on our website making your shopping experience less enjoyable.
Debenhams Plus takes every reasonable precaution to protect our users’ information with the aid of encryption software [SSL]. However, the Internet is not a 100% secure medium for communication and, accordingly Debenhams Plus cannot guarantee the security of the information you send to Debenhams Plus via the Internet. Debenhams Plus is not responsible for any loss or damage you or others may suffer as a result of the loss of confidentiality of such information.
Debenhams Plus does not guarantee the accuracy or validity of the information and materials on this website. Debenhams Plus cannot be held responsible for any errors or omissions and accepts no liability whatsoever for any loss or damage howsoever arising.
Links to other Websites
You may provide a link (but not a framed link) to the home page of this site but not (save with our prior written agreement) in any way, which gives the impression that we are associated with or have approved such other site. Apart from this you may not link from another internet site or equivalent entity to materials or information on this website or reproduce or store any part of this site on any other website without our prior written consent.